- 563 replacement tires in the Canadian market are subject to a voluntary exchange program and will be replaced free of charge.
- Continental is not aware of any reports of property damage, accidents, or injuries related to the affected tires.
FORT MILL, S.C., Aug. 26, 2024 (GLOBE NEWSWIRE) — Continental today announced a voluntary exchange program covering 148,016 original equipment and replacement tires brought into the markets in the U.S., Canada and Australia.
Continental proactively initiated this exchange program. Its market observation program had revealed an increase in warranty complaints connected to these tires. Affected tires may exhibit localized tread wear in the tread shoulders, excessive vibrations and noise. They may develop a belt edge separation. With continued use, the tires could experience a partial or full tread or belt loss. This could increase the risk of serious injury or death. Continental is not aware of any reports of property damage, accidents, injuries or death related to the affected tires.
All tires subject to the voluntary exchange program will be replaced free of charge.
Continental began informing the relevant national authorities on August 20, 2024, and is in close contact with its customers and dealers about the organization and implementation of the voluntary exchange program. You can find further information – including a guide for identifying the affected tires using their DOT number – and local contacts at Total Confidence Plan (continental-tires.com) or call Continental Customer Relations at 1-855-453-1962.
Replacement tires covered by the voluntary exchange program can be identified as follows:
Product line: Continental ProContact GX AO
Size: 255/35 R19 96H XL
Article Number: 1557369
DOT Number: CP32 WMC9
DOT Weeks (last four digits of DOT Number) 1921 – 3224
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets.
Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2023, the Tires group sector generated sales of 14 billion euros. Continental’s tire division employs more than 56,000 people worldwide and has 20 production and 16 development sites.
Press contact
Ashok Vedanayagam
Continental Tires the Americas LLC
+1 704-206-9104
E-mail: Ashok.vedanayagam@conti-na.com
Website www.continental-tires.com
Press portal www.continental.com/press-tires
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